Setting up an Account
Sign up
If you have not created an Aropha account, please go to the "Registration" page to register a new account.
important
If you are joining an existing group, please use the invitation link from that group to sign up.
If you have already created an account but want to join an existing group with this account, please contact our support team at support@aropha.com with your first name, last name, email, and the names of the institution and group. We will add you into the requested group within 24 hours.
As shown above, to sign up for a new account, please input your first and last names, company/institution name, lab name, email, and password.
To minimize the information you need to work on this site, a username is not required for the registration. The email and password will be the only information you need to log in in the future.
caution
The name of company/institution you are associated with should be the real name. However, for the lab name, you should make it more special so that other groups from your company/institution can be distinguished from yours in our database (depending on how big your organization is). For example, try "John Smith Lab".
Once signed up, you will be redirected to the user dashboard to manage your profile, and start, edit, and analyze a project/batch. More details on these topics can be found using the navigation bar on the left.
Log in
If you have already created an account and want to log in, please navigate to the login page to sign in with your email and password.
Once signed in, you can navigate to the user dashboard to manage your projects, batches, tests, final results, reports, team profiles, billing/payments, notifications, and more. More details on these topics can be found using the navigation bar on the left.
Password reset
If you forgot your password and want to reset it, please click on the link "Forgot your password?" at the bottom of the login form. You will then be redirected to the password reset page.
Enter the email and click Submit, and our system will send you a link to reset the password.
Once you are done with resetting the password, you will be redirected to the user dashboard.
Email retrieval
If you happen to forgot the email address you used to create the account, please click on the link "Forgot your email?" to retrieve it.
You will then be redirected to the email retrieval page, where you need to enter your first name, last name, company/institution name, and lab name. Upon submit, an email will be sent to the email address you used for creating this account so that you will know which email you had used.
tip
If somehow you were not able to retrieve the email, please contact our support team at support@aropha.com with your first name, last name, company/institution name, and lab name. We will retrieve it from our database for you within 24 hours.